What we do
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01 / DIAGNOSE
Business Diagnostic & Operational Review
An independent, whole-company review: what works, what's wasted, and what to fix first.
What's included
- Discovery Staff interviews, a review of your documents and systems, and analysis of the data you already hold.
- Organisational mapping Your structure, roles and responsibilities, including who really does what.
- Function-by-function review Operations, sales, finance, HR and customer service, each assessed on its own.
- Systems and software inventory Every tool you pay for, with overlaps, unused licences and gaps identified.
- Inefficiency and duplication analysis Rework, waiting, unnecessary handovers and duplicated effort, using the Lean wastes as the framework.
and 4 more
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02 / PLAN
AI Audits & Strategy
Find where AI will pay for itself in your business before you spend anything on it.
What's included
- AI opportunity audit Your tasks and processes reviewed, with ranked quick wins and a return on investment (ROI) estimate for each.
- AI readiness review Whether your data, systems and staff are ready, and what needs to change first.
- Automation roadmap and business case What to do, in what order, with the expected cost and benefit.
- Tool and vendor selection Independent advice on which tools fit, including whether to build or buy.
- AI usage policy and POPIA review Clear rules for how your staff use AI, and a check on how data is handled.
and 1 more
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03 / STREAMLINE
Process Optimisation
Map how work really flows through your business, then remove the waste.
What's included
- Process mapping and bottleneck analysis A clear picture of each process as it really runs, and where it slows down.
- Standard operating procedures (SOPs) Your processes documented and standardised so anyone can follow them.
- Removal of waste Re-keying, duplicated steps and manual handovers identified and eliminated.
- Turnaround-time and cost-per-task measurement A baseline, so improvement can be proven.
- Process redesign before automation The process fixed first, so automation is built on solid ground.
and 1 more
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04 / AUTOMATE
Business Automation & Integration
Connect the software you already use so work moves without anyone pushing it.
What's included
- Workflow automation Routine multi-step work automated, built in n8n or similar tools.
- System-to-system integration Your accounting, CRM, email, spreadsheets and WhatsApp connected to each other.
- Order processing Orders moved automatically from intake to invoicing, fulfilment and customer notification.
- Notifications, approvals and task routing The right person told at the right time, with approvals that don't get lost.
- Scheduled jobs and data syncs Regular tasks and data updates that run on time without anyone remembering them.
and 2 more
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05 / RESPOND
Customer Communication
Every call, message and email answered quickly, at any hour.
What's included
- AI phone receptionist Calls answered, routed and logged, with messages taken and appointments booked. Available as a scoped pilot, which does not yet cover medical practices or law firms.
- WhatsApp and website enquiry assistants Instant answers to common questions, with handover to staff.
- WhatsApp and web order-taking Customers place orders in a chat or on your site, and the order goes straight into your system.
- Inbox triage Incoming email sorted, replies drafted and urgent items flagged.
- Bookings and reminders Appointment booking, confirmations and no-show reminders.
and 2 more
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06 / GROW
Sales & Marketing
Catch every lead, follow up every time, and keep your reputation in view.
What's included
- Lead capture, qualification and follow-up Every enquiry logged, assessed and followed up automatically.
- CRM setup, clean-up and automation A customer database that is accurate and does the chasing for you.
- Quote and proposal generation Professional quotes and proposals produced in minutes.
- Tender support Tenders summarised, compliance checklists built and responses drafted.
- Google Business Profile optimisation Your profile completed, kept current and tuned so you show up in local and map searches.
and 4 more
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What's included
- Invoice and statement generation Accurate invoices and statements produced and sent on schedule.
- Payment reminders and debtor follow-up Polite, persistent chasers that stop when payment arrives.
- Supplier invoice and receipt capture Paper and PDF documents read and entered into your system.
- Payment allocation and reconciliation checks Mismatches and misallocations flagged for review.
- HR admin workflows Staff onboarding, leave requests and routine HR paperwork.
and 1 more
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08 / INSIGHT
Data, Documents & Reporting
Turn piles of documents and scattered numbers into information you can act on.
What's included
- Data extraction Information pulled from PDFs, forms, catalogues and scans into structured data.
- Data cleaning and migration Duplicates removed, errors fixed and data moved safely between systems.
- Document classification and search Documents sorted, filed and made searchable.
- Contract and long-document summaries Key points, dates and obligations extracted from lengthy documents.
- Dashboards and automated reports Your key numbers on one page, with weekly or monthly reports sent automatically.
and 2 more
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09 / KNOW
Knowledge Bases & Internal Assistants
Everything your business knows, available in seconds to anyone on your team.
What's included
- Company knowledge base builds Your SOPs, policies, product and pricing information organised in one place.
- AI that answers from your own documents Retrieval-augmented generation (RAG) systems that find the relevant passages in your material and cite their sources, rather than guessing.
- Staff assistants Day-to-day questions answered instantly, without interrupting a colleague.
- Customer help centres and FAQ assistants Self-service answers for customers, drawn from approved content.
- Onboarding and training assistants New staff brought up to speed faster.
and 2 more
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10 / BUILD
Web & Mobile Apps
Websites, portals and apps built around how your business works.
What's included
- Business websites and landing pages Fast, clear sites that turn visitors into enquiries.
- Web applications and client portals Secure places for customers and staff to log in and get things done.
- Mobile apps Apps for Android and iOS.
- Internal tools and admin dashboards The back-office screens your team needs to run the business.
- Booking, ordering and quoting systems Customers book, order or request a quote without phoning in.
and 3 more
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11 / SUPPORT
Training & Ongoing Support
A team that's comfortable with AI, and systems that stay running.
What's included
- Practical AI training Hands-on sessions for owners and staff, using your own work as the examples.
- Prompt libraries and playbooks Ready-made, role-specific instructions your team can use immediately.
- Hosting, monitoring and maintenance Your systems kept online, watched and up to date.
- Support and improvement retainers A set amount of help each month for fixes, changes and improvements.
- Advisory retainer An AI practitioner on call for questions and decisions.
and 1 more
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12 / BESPOKE
Custom & Bespoke Solutions
If it isn't on this list, we can probably still build it.
What's included
- Bespoke AI agents and multi-agent systems AI that carries out complex work designed around your exact process.
- Prototypes and proofs of concept A working version built quickly, so you can test an idea before committing.
- Industry-specific tools Software shaped around the rules and routines of your sector.
- Productising an in-house tool A tool you already use internally turned into a product you can sell.
- Anything else Bring the problem. If it can be built, we'll tell you how. If it can't, we'll tell you that too.
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All servicesHow we work
- Understand — A conversation about your business and the problem you want solved.
- Propose — A fixed quote per job, with a clear scope and what you will receive.
- Build — The work is built and tested with you, with a person reviewing anything the AI produces before it reaches your customers.
- Hand over and support — You get training and documentation, with optional ongoing support.
Work is priced per job, with a fixed quote before anything starts.